Thank you for choosing The Artiste Clinic for your aesthetic treatments. To ensure a smooth and professional experience for all clients, please review our booking terms and policies before scheduling an appointment.

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Booking Appointments

• All appointments are scheduled online through our booking system.

• A deposit of is required to secure your appointment. The remaining balance will be due on the day of treatment.

• Please arrive on time for your scheduled appointment to complete consultation forms and ensure your session starts on time.

• Clients must be 18+. Valid ID may be required.

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Late Arrivals

• Please arrive on time. If you are more than 15 minutes late, we may need to reschedule your appointment. 

• Late arrivals that require rescheduling will result in loss of deposit. Deposit will need to be repaid for the next appointment.

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Cancellations & Rescheduling

• We require at least 72 hours notice to reschedule or cancel an appointment.

• Cancellations made with less than the required notice will result in loss of deposit.

 

Deposits

• Deposits are non-refundable and non-transferable, unless appointments are rescheduled/cancelled 72hrs prior.

• Deposits may be transferred once only if notice is given prior to the cancellation window.

Refunds

• We do not offer refunds on completed treatments.

• In the unlikely event of a reaction or complication, please contact us immediately for support and review.

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Health & Safety

• Please inform us of any medical conditions, allergies, medications, or recent procedures prior to treatment.

• If you arrive unwell, under the influence, or with contraindications for treatment, the appointment may be cancelled and the deposit forfeited.

• Photos may be taken for progress and insurance purposes. With consent, we may share results on our social platforms.

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Aftercare

• Aftercare instructions will be provided after your treatment.

• Failure to follow aftercare guidelines may affect results and we cannot be held responsible for outcomes caused by improper aftercare.

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Contact

If you have any questions regarding bookings or treatments, feel free to contact us directly. For any complaints please email contact@theartisteclinic.com  and the clinic manager will contact you back.